Everyone in Goshen Falls thinks that Vanessa is weird. She lives alone in a farmhouse and never talks to anyone in town. Some of the kids even think that she is a witch. Because of her ominous reputation, many kids like to play pranks on Vanessa.
One day, in front of the grocery store, Crystal, Cole, and Anthony bump into Vanessa, causing Vanessa to drop all of her groceries. Anthony apologizes and runs away. Vanessa points at Crystal and Cole and says, "Chicken chicken." The siblings quickly return home.
Over the course of the next few days, the siblings slowly begin turning into chickens. Ultimately, they decide that they will need to go to Vanessa's house and look for a spell book so they can change themselves back into humans. Vanessa walks in on the siblings and they beg her to be turned back into their normal selves. Vanessa initially declines, and she explains that she cursed the siblings because, unlike Anthony, they didn't apologize for bumping into her. Crystal thanks Vanessa for explaining and for teaching them a lesson. Vanessa, impressed by the politeness of the humble letter, turns the kids back into humans.
Vanessa offers the kids soda, which they accept and drink. Cole burps, and both kids laugh. This infuriates Vanessa, causing her to point at them and cast another spell: "Pig pig."
Vanessa is tall and thin, with long, straight, black hair and a pale, white face. She also dresses entirely in black and wears black lipstick and fingernail polish.
Vanessa is considered by most townsfolk to be a strange woman. She always keeps to herself. Whenever someone does something that she doesn't like, Vanessa gets angry and casts a spell on that person in the hopes of teaching them a lesson. To Vanessa, politeness is very important, especially for young people. Vanessa cares about manners more than any other issue in the world.
After she turns Crystal and Cole back to their normal selves, Crystal and Cole begin laughing, and Vanessa laughs along with them (showing that she has a sense of humor).